Shipping & Returns
1. Shipping
Production Time
All bracelets are custom-made and require 1–2 business days for production before shipping.
Shipping Time
• USA: 3–7 business days after production
• Other countries: 3–10 business days after production
Please note: delivery times are estimated and not guaranteed. Delays may occur due to customs or courier services.
2. Returns & Refunds
All custom products are non-refundable, unless they arrive damaged or with an error caused by us.
Please report any issues within 7 days of receiving your order.
We only accept returns if :
• The product is damaged
• There’s a mistake caused by us
If so, contact us within 7 days of receiving the item
Please include clear photos of the product and packaging.
Thank you
